​INFOTECHNOVATION

CORE EXPERIENCE
​​​Innovative Infrastructure Design
A network’s performance relies as much on its architecture as it does on its technical assets.  Our expertise and experience allow us to anticipate customers’ needs and desire to leverage technology for today’s demanding workforce. 

Whether you have an on-premise network, hybrid or private cloud, or colocations, we can help.  We can provide your business with an IT strategy to maximize your technology investment. 

Security
With cybersecurity making headlines every day, encryption and endpoint-to-endpoint delivery should be on top of your watch list in addition to firewall and anti-virus apps.  We can help with these security measures:
  • Email encryption and archiving
  • Chat & conferencing encryption
  • SecuriSync® file sharing and backup
  • Voice encryption
  • Single sign-on with multiple layers of encryption to protect data in transit (AppID®)

​Reliability
How would your business suffer if you couldn’t communicate with your customers or coworkers for a whole day?  Or even half a day?  

Our support team views the pursuit of 100% uptime as a passion.  We believe in giving our customers the best service possible, and we provide your business with a financially backed uptime service level agreement (SLA) with our cloud services.  

Exceptional Support
Every network has its hiccups.  What sets a support team apart is how quickly it resolves the problem—and, just as importantly, how well do they keep you informed?  We believe in full transparency and timely information.  Here are our promises to you:
  • Quick notification of any issue.  We’ll go from identifying an issue to notifying the impacted customer in a timely manner.  
  • You choose your contact methods.  We can notify you on many channels, including email, SMS, phone calls, and/or messaging alerts.
  • We keep you in the loop.  After an initial notification, we deliver regular updates via the same channels until the issue is resolved.  That’s how you know that we’re on the job and solving the problem.

Regulatory Compliance
We have the expertise to help you protecting your users and your business to address compliance, security, and privacy requirements.  We can help you address these regulations:
  • NASD
  • FINRA
  • SEC
  • PCi
  • HIPPA
  • GRAMN-LEACH-BLILEY ACT
  • SARBANES-OXLEY ACT

 
For any business that relies on technology, support and performance matter most.  That’s why we focus our mission on delivering innovative solutions to empower business leaders to get the most out of their technology investment.

The 5 values of our Core Experience—innovative technology, security, reliability, exceptional support, and regulatory compliance—are designed to ensure that your business can connect users to network resources simply, securely, and reliably.